Both of my saddlebags have fallen off now, in less than 2 weeks. I have 5000 miles on my bike, with at least 4500 of them with the bags attached. I bought the bike in September. The first time I thought it was my fault, somehow. The 2nd incident happened this week. The "other" bag was barely hanging on when I pulled into a gas station on a recent road trip. I reattached it and triple checked that it was locked. I then continued on the freeway where at about 90mph and only 20 miles later, the bag fell off again. I am wondering if anyone else has had this problem, because I can't help but feel like this is a warranty issue and NOT user error. I am hoping to build my case when I go to the dealership. Thanks for your time and suggestions.